Glory Star NEB215

Glory Star Nebula 21-inch Touchscreen Computer User Manual

Model: NEB215 Part#CT399 + STAR CONTROL MDM

Įvadas

This manual provides essential instructions for the setup, operation, maintenance, and troubleshooting of your Glory Star Nebula 21-inch Touchscreen Computer. This device is engineered for commercial environments, offering robust performance for applications such as kiosks, digital signage, and interactive displays. Please read this manual thoroughly before using the product to ensure proper function and longevity.

Pagrindinės funkcijos:

  • 21.5-inch Full HD (1920x1080P) Capacitive Touch Display
  • Android 12 operacinė sistema
  • Hexacore Chipset for high performance
  • 4GB RAM, 32GB eMMC Storage
  • Integrated 2MP Camera and Dual 2W Speakers
  • Bluetooth 5.0 Ryšys
  • Pre-installed STAROS Kiosk Lockdown App
  • Includes 1-year subscription to Star Control Mobile Device Management (MDM)

1. Sąranka

1.1 Išpakavimas ir patikrinimas

Carefully remove the Nebula Touchscreen Computer from its packaging. Inspect the device for any signs of damage during transit. Retain all packaging materials for future transport or service needs.

1.2 Maitinimo prijungimas

  1. Locate the power adapter included with your device.
  2. Connect the power adapter cable to the DC-in port on the rear of the Nebula device.
  3. Įjunkite maitinimo adapterį į standartinį elektros lizdą.

1.3 Pradinis paleidimas

Once connected to power, the device should automatically power on. If not, press the power button located on the side or rear of the unit. The device will boot into the Android 12 operating system or the pre-configured STAROS Kiosk Lockdown App.

Glory Star Nebula 21-inch Touchscreen Computer, front view.

Figure 1: Glory Star Nebula 21-inch Touchscreen Computer, front view.

1.4 Tinklo jungtis

The Nebula device supports both Wi-Fi and Ethernet connectivity.

  • „Wi-Fi“: Navigate to Android Settings > Network & internet > Wi-Fi. Select your desired network and enter the password if prompted.
  • Ethernet: Connect an Ethernet cable from your network router or switch to the RJ45 Ethernet port on the rear of the device. The device will automatically attempt to obtain an IP address via DHCP.

1.5 Peripheral Attachment

The Nebula device is designed to integrate with various optional peripherals such as RFID/NFC readers and barcode scanners. These modules attach to the edges of the tablet. Refer to the specific peripheral's manual for detailed attachment and configuration instructions.

Glory Star Nebula 21-inch Touchscreen Computer with optional peripheral modules attached.

Figure 2: Glory Star Nebula 21-inch Touchscreen Computer with optional peripheral modules attached.

2. Naudojimo instrukcijos

2.1 Maitinimo įjungimas/išjungimas

  • Maitinimas: Connect the power adapter. The device will typically power on automatically. If not, press the power button.
  • Išjungti: Press and hold the power button until a power menu appears on the screen. Select 'Power off'. Alternatively, you can unplug the power adapter, but this is not recommended for regular shutdown.

2.2 Jutiklinio ekrano sąveika

The Nebula features a responsive capacitive touchscreen. Use your finger to tap, swipe, pinch, and zoom as you would with any standard Android tablet.

2.3 Android 12 OS Navigation

Familiarize yourself with the standard Android interface for accessing applications, settings, and notifications. The device may be configured to launch directly into the STAROS Kiosk Lockdown App.

2.4 STAROS Kiosk Lockdown App

The pre-installed STAROS Kiosk Lockdown App allows you to restrict device usage to specific applications or web pages, preventing unauthorized access. This is ideal for public-facing kiosks.

Screenshot of the STAROS Kiosk Lockdown App interface, showing app selection.

Figure 3: STAROS Kiosk Lockdown App interface.

To configure STAROS, access the settings menu within the app. This typically requires an administrator password. Refer to the STAROS documentation for detailed configuration steps.

Screenshot of the STAROS system settings menu.

Figure 4: STAROS system settings menu.

2.5 Star Control Mobile Device Management (MDM)

Your device includes a 1-year subscription to Star Control MDM. This platform allows for remote management of multiple devices, including application deployment, security policies, and device monitoring. Access to the Star Control MDM portal will be provided separately upon subscription activation.

2.6 Kamera ir garsas

The integrated 2MP camera can be used for video calls or specific applications. The dual 2W speakers provide clear audio output. Adjust volume through the Android system settings or physical buttons if available.

3. Priežiūra

3.1 Prietaiso valymas

  • Ekranas: Šiek tiek naudokite minkštą, be pūkelių šluostę dampnuplaukite vandeniu arba ekrano valymo tirpalu. Venkite stiprių cheminių medžiagų ar abrazyvinių medžiagų.
  • Korpusas: Wipe the plastic ABS casing minkštu, sausu skudurėliu.
  • Prieš valydami įsitikinkite, kad prietaisas yra išjungtas ir atjungtas.

3.2 Programinės įrangos naujiniai

Regularly check for STAROS and firmware updates to ensure optimal performance and security. Updates can typically be found in the device's settings menu under 'System' or 'About device'.

3.3 Bendroji priežiūra

  • Venkite įrenginio ilgalaikio laikymo tiesioginiuose saulės spinduliuose, itin aukštose temperatūrose ar didelėje drėgmėje.
  • Nemeskite prietaiso ir nepalikite jo stipriam smūgiui.
  • Ventiliacijos angas laikykite laisvas, kad išvengtumėte perkaitimo.

4. Problemų sprendimas

This section addresses common issues you might encounter with your Nebula Touchscreen Computer.

ProblemaGalima priežastisSprendimas
Įrenginys neįsijungia.No power, faulty adapter, or power button issue.Ensure power adapter is securely connected and plugged into a working outlet. Try a different outlet. Press the power button firmly.
Jutiklinis ekranas nereaguoja.Software glitch, screen damage, or calibration issue.Restart the device. Ensure the screen is clean and free of obstructions. If the issue persists, contact support.
Nepavyksta prisijungti prie „Wi-Fi“.Neteisingas slaptažodis, už diapazono ribų arba maršrutizatoriaus problema.Verify Wi-Fi password. Move closer to the Wi-Fi router. Restart the router and the Nebula device.
Programos stringa arba užstringa.Low memory, software bug, or incompatible app.Close background applications. Clear app cache. Update the app or the device's firmware.
Nėra garso išvesties.Volume too low, muted, or faulty speakers.Check volume settings in Android. Ensure device is not muted. Test with different audio sources.

If you encounter problems not listed here or if the suggested solutions do not resolve the issue, please contact Glory Star customer support.

5. Specifikacijos

Detailed technical specifications for the Glory Star Nebula 21-inch Touchscreen Computer (NEB215+MDM).

FunkcijaSpecifikacija
Ekrano dydis21.5 colių
Ekrano raiška1920 x 1080 pikselių
ProcesoriusHexacore, 1.8 GHz ARM Chipset
RAM4 GB LPDDR4
Kietasis diskas / saugykla32 GB Embedded MultiMediaCard (eMMC)
Operacinė sistemaAndroid 12
Belaidis tipasBluetooth 5.0, Wi-Fi
USB prievadai2 x USB 2.0 prievadai
Fotoaparatas2 MP
Garsiakalbiai2x2W
Energijos suvartojimas32W
MedžiagaPlastikinis ABS
SpalvaJuoda
Prekės svoris10.34 svaro
Gaminio matmenys21.06 x 12.83 x 1.81 colio
Maitinimo šaltinisAC

6. Informacija apie garantiją

„Glory Star“ pasilieka teisę be įspėjimo keisti arba atnaujinti bet kurią čia pateiktą informaciją; be įspėjimo keisti bet kurių gaminių dizainą, konstrukciją, medžiagas, apdorojimą ar specifikacijas; ir nutraukti arba apriboti bet kurių gaminių gamybą ar platinimą. „Glory Star“, „Glory Star“ logotipas, „STAR CONTROL“ ir „STAROS“ yra „Glory Star Group Limited“ prekių ženklai arba registruoti prekių ženklai. Visi kiti prekių ženklai yra jų atitinkamų savininkų nuosavybė.

For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official Glory Star websvetainę.

7. Parama

For technical assistance, product inquiries, or warranty claims, please contact Glory Star customer support through their official websvetainėje arba kontaktinę informaciją, pateiktą kartu su pirkimo dokumentais.

© 2023 Glory Star Group Limited. All rights reserved.

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