Poly DA85 USB-A/USB-C Digital Adapter Instruction Manual

1. Baigėsiview

The Poly DA85 is a versatile USB-A/USB-C digital adapter designed to enhance audio quality and connectivity for Poly Quick Disconnect (QD) headsets in various work environments. It provides seamless integration with leading call center platforms and offers intuitive inline controls for managing calls and audio settings.

Image: The Poly DA85 USB-A/USB-C Digital Adapter, a black inline control unit with red accents on the cables, connected to a headset.

2. Pagrindinės savybės

• Universalus ryšys: Features both USB-A and USB-C connectors for broad compatibility with new and legacy equipment.
• Intelligent Headset Recognition: Automatically adjusts audio performance to the specific Poly Quick Disconnect (QD) headset for optimal call quality.
• Akustinė apsauga: Incorporates technology to manage safe volume levels, protecting user hearing.
• Integrated Call Controls: Built-in buttons for call answer/end, volume adjustment, and microphone mute/unmute.
• Platformos suderinamumas: Works with major call center platforms including Avaya, Genesys, and Cisco.

3. Sąrankos instrukcijos

3.1 Connecting Your Headset

Connect your Poly Quick Disconnect (QD) headset to the QD port on the Poly DA85 digital adapter. Ensure a secure connection.

Video: Demonstrates connecting a Plantronics Quick Disconnect (QD) headset to the Poly DA85 adapter. The video highlights the compatible QD type and shows the secure connection process.

3.2 Prijungimas prie kompiuterio

Plug the USB connector of the DA85 adapter into an available USB-A or USB-C port on your computer. The adapter is plug-and-play, requiring no additional drivers for most operating systems.

Video: Illustrates connecting the USB-A end of the adapter to a laptop. The video emphasizes the plug-and-play functionality and broad compatibility with various computer systems.

4. Naudojimo instrukcijos

The Poly DA85 features an inline control unit for easy management of your calls and audio.

Image: A diagram of the Poly DA85 inline control unit, labeling the Power Indicator, Speaker ON/OFF, Volume Up/Down, Mic ON/OFF, and Mic Mute Indicator buttons.

• Skambučio atsiliepimo / baigimo mygtukas: Norėdami atsiliepti arba baigti skambutį, paspauskite telefono piktogramos mygtuką.
• Garsumo didinimo / mažinimo mygtukai: Klausymo garsumui reguliuoti naudokite mygtukus „+“ ir „-“.
• Mikrofono nutildymo mygtukas: Press the microphone icon button to mute or unmute your microphone. An LED indicator will show the mute status.
• Speaker Mute Button: Press the speaker icon button to mute or unmute your speaker.

Video: Demonstrates the functionality of the inline controls on the Poly DA85 adapter, including volume adjustment, microphone mute, and call management.

5. Priežiūra

• Valymas: Adapterį valykite minkšta, sausa šluoste. Venkite naudoti skystus valiklius ar tirpiklius.
• Saugykla: Kai nenaudojate, laikykite adapterį vėsioje, sausoje vietoje.
• Kabelio priežiūra: Venkite staigių lenkimų ar per didelio kabelio tempimo, kad nepažeistumėte jo.

6. Problemų sprendimas

6.1 No Audio or Microphone Not Working

• Ensure the QD headset is securely connected to the adapter.
• Verify the USB connector is fully inserted into your computer's USB port.
• Check your computer's audio settings to ensure the Poly DA85 is selected as the default playback and recording device.
• Confirm that the microphone and speaker mute buttons on the inline control are not activated.
• Pabandykite prijungti adapterį prie kito kompiuterio USB prievado.

6.2 Call Control Buttons Not Responding

• Ensure your communication software (e.g., Avaya, Genesys, Cisco) is active and properly configured to recognize the Poly DA85.
• Restart your communication software or computer.

7. Specifikacijos

8. Garantija ir palaikymas

Dėl garantijos informacijos ir techninės pagalbos kreipkitės į oficialią „Poly“ websvetainėje arba susisiekite su įgaliotuoju „Poly“ platintoju. Išsaugokite pirkimo kvitą garantiniams reikalavimams.

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