DUMOS specializes in modern home office furniture and household appliances, offering products ranging from ergonomic standing desks and gaming chairs to ice makers and electric fireplaces.
DUMOS is a consumer brand focused on enhancing home living and workspace environments through a diverse catalog of furniture and appliances. The brand is widely recognized for its home office solutions, including electric height-adjustable standing desks, L-shaped computer desks, and ergonomic gaming chairs designed for comfort and productivity.
In addition to office furnishings, DUMOS manufactures home comfort and organization products such as electric fireplaces, portable countertop ice makers, space heaters, and fabric storage dressers. DUMOS products are typically designed for easy assembly and modern aesthetics, catering to users looking for functional and affordable upgrades for their living spaces.
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You can reach DUMOS support via email at HJ-Customer-Service@outlook.com or by calling (909) 637-7665 / (909) 637-7593 during business hours (9:00 AM - 5:00 PM EST).
Ensure the unit is plugged in along with sufficient water in the reservoir. If it is a new unit, let it stand upright for 24 hours before use to allow the refrigerant to settle. Check if the 'Add Water' or 'Ice Full' indicators are lit.
Assembly instructions are included in the packaging. If you have lost your manual, you can look for a digital version on this page or contact the support email to request a PDF copy.
If your electric standing desk is not moving properly, try performing a reset according to the manual logic (often holding the down button for several seconds until it hits the lowest point and beeps).