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OSCAL is a technology brand committed to letting everyone enjoy smart devices with trendsetting designs and superior performance at competitive prices. A subsidiary of Shenzhen Doke Electronic Co., Ltd., OSCAL focuses on affordable innovation across a wide range of consumer electronics, including rugged outdoor smartphones, sleek tablets, and heavy-duty portable power stations (PowerMax series).

Guided by the brand DNA "Only the Brave," OSCAL targets outdoor enthusiasts and young professionals, offering devices that combine robust durability with modern aesthetics and functionality. Their product lineup includes the tough PILOT and MARINE series smartphones, the versatile Pad series tablets, and solar-ready energy storage solutions.

• How do I force a restart if my OSCAL phone freezes?

  For devices with non-removable batteries, press and hold the power button for more than 12 seconds to force a restart.

• Are OSCAL phones waterproof?

  Many OSCAL rugged models (such as the PILOT and MARINE series) are IP68/IP69K certified, typically handling immersion up to 1.5 meters for 30 minutes. Always check the specific manual for your device limitations.

• Where can I find instructions for my OSCAL power station?

  User manuals for the PowerMax series and other devices are available on the Official OSCAL Support page or in the library here.

• How do I insert the SIM card into my OSCAL smartphone?

  Use the ejector pin to pop the card tray out of the side slot. Place the Nano SIM card (metal side down) into the tray aligning with the bevel angle, and insert the tray back into the phone according to the arrow direction shown in your manual.