PrismXR specializes in high-performance accessories for virtual and extended reality, including charging docks, streaming routers, and low-latency audio solutions for Meta Quest and other VR headsets.
PrismXR is a technology brand dedicated to enhancing the virtual (VR) and extended reality (XR) experience through innovative hardware solutions. Headquartered in Singapore and Los Angeles, the company was founded by a team of enthusiasts and engineers with a mission to bridge the virtual and real worlds. PrismXR focuses on resolving common pain points in the VR ecosystem, such as battery life, connectivity stability, and audio latency.
The brand's product lineup includes the Carina series of charging docks and battery packs, designed to keep headsets like the Meta Quest 3 and controllers powered and organized. They also offer the Puppis series, featuring specialized Wi-Fi 6 streaming routers that replace traditional link cables for a seamless, ultra-fast PC-VR experience. Additionally, PrismXR produces the Vega series of wireless gaming earbuds, engineering them for low latency to ensure immersive audio synchronization on various platforms including VR headsets, consoles, and PCs.
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If charging stops unexpectedly and the battery is not depleted, remove the Battery Module, wait 3 seconds, and then reattach it to the glasses to restart the charging process.
For the lowest latency experience, use the included USB-C dongle to connect the earbuds to your VR headset, PC, or console instead of using a standard Bluetooth connection.
Yes, the dock includes an adjustable rear support stand designed to accommodate thicker third-party straps, such as those from BoboVR or Kiwi Design.
Press and hold the button on the device for about 10 seconds until all LED indicators blink red five times. The device will then automatically restart and complete the factory reset.
You can troubleshoot by using the 'One-Click Scan' in the PrismXR Desktop App. Additionally, check for wireless interference by scanning for a recommended channel in the dashboard and switching the device to that channel.