Veken Manuals & User Guides

Veken is a consumer lifestyle brand widely recognized on e-commerce platforms for its practical and affordable home solutions. The brand has established a strong reputation in the pet care industry, particularly for its automatic pet water fountains and grooming kits designed to improve pet health and hydration.

Beyond pet supplies, Veken produces a diverse array of household items, including ergonomic electric standing desks, bathroom fixtures like rain shower heads and bidets, and travel accessories such as packing cubes. By focusing on functionality and user-friendly designs, Veken aims to enhance daily convenience for modern households.

• How often should I replace the filters in my Veken pet fountain?

  For optimal water quality, it is recommended to replace the filters and sponges every 2 to 4 weeks, depending on the number of pets and water conditions.

• What kind of warranty do Veken products have?

  Veken pet fountains typically come with a 1-year warranty, while other products like shower heads and canisters may carry a 2-year non-transferable limited warranty. Proof of purchase is required.

• How do I fix a Veken pet fountain pump that has stopped working?

  Disassemble the pump to remove the impeller cap and impeller. Clean all parts with warm soapy water to remove debris or hair causing the blockage, then reassemble.

• How do I reset my Veken electric standing desk?

  If the desk displays an error or does not move, try unplugging it for 30 seconds and plugging it back in. Press the down button until it reaches the lowest height to reset the system.